Series · read in order · 7 parts · ~65 min
Learning to trust AI with client work.
Nobody sensible hands a client's mail to a new piece of software on the strength of a demo. The caution is not a misunderstanding to be corrected, it is the correct starting position, and this series takes it seriously from the first page. It works through the questions in the order a careful person actually asks them: what can this thing see, what leaves my hands without me, what record is there afterwards, how much am I choosing to hand over, and what happens when I run two businesses out of one head. Read in order. Each part answers the one before it, and none of them asks you to trust anything you have not been shown.
- 01
Why you're right to be careful with AI
The hesitation before you connect a client mailbox to AI is sound professional judgment. What it is protecting, and how to turn it into something checkable. - 02
What Point can see, and what it cannot
Connecting a mailbox settles the reading question on the first morning. What that grant covers, what the reading leaves behind, and where Point is blind. - 03
You decide what gets sent, and when that changes
Almost nothing Point does leaves your account. What reaches another person is a short list, and the settings that move it are worth reading closely. - 04
A record of what it did, and a way back
Point writes down what it did on your behalf, in order and in plain words. What that record is actually for, what it makes cheap, and where it stops. - 05
Handing over one kind of work at a time
How far Point goes is set per kind of work, not by how brave you feel. What the middle position costs, what one notch too high costs, and where to stop. - 06
Running two businesses without their mail mixing
The wall runs between the businesses you operate, so where your two businesses actually are becomes your decision. How to draw that line, and what it costs. - 07
Why Point never needs your email password
Point was never given your mailbox password. What the way in actually is, who else could use it, and why this last question points away from the product.